We understand that flowers, much like any form of art, can be perceived and valued differently by different people. However, at Say Less, we strive to create arrangements that speak to the heart and emotions of our clients. If, for any reason, the bouquet doesn't meet your expectations, we are happy to make it right with a full refund.
MONEY-BACK GUARANTEE
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At Say Less, we are committed to providing high-quality floral arrangements that exceed your expectations. If you or the recipient are not completely satisfied with your bouquet, we offer a full Money-Back Guarantee. Here's how it works:
Refund Request
If you're unhappy with your bouquet for any reason, simply contact us within 48 hours of delivery. You can reach us via [email] or [phone number], and we'll process your full refund—no questions asked.Return of Product
While returns of perishable items like flowers are generally not required, we may request photos of the bouquet for quality control purposes. We value your feedback to improve our service.Refund Processing
Once we confirm your refund, it will be processed to the original payment method within 5-7 business days.Exceptions
Our refund guarantee does not cover situations where delivery was attempted but could not be completed due to incorrect information provided by the buyer (such as wrong delivery address or absence of the recipient at the time of delivery).
At Say Less, your satisfaction is our priority. If you're not happy, we’ll make it right.